BARNABAS

Privacy Policy

General Information

Barnabas, Inc. ("Barnabas," "we" or "us") respects your privacy and we are committed to protecting it through our compliance with this Policy. This Privacy Policy describes the types of information, including "personal information," we may collect from you or that you may provide when you use of Barnabas mobile/web/desktop apps (the "App"). It also summarizes our practices for collecting, using, retaining, protecting and disclosing that personal information.

For purposes of this Privacy Policy, "personal information" means information that identifies an individual, such as your name, email address, phone number. "Personal information" does not include data that has been aggregated and deidentified as set forth in Section VII.2. below. Barnabas is based in the United States, and all of the personal information collected from our App is collected, used, processed, and stored within the United States.

THE APP IS INTENDED FOR USE BY INDIVIDUALS OVER THE AGE OF EIGHTEEN. IF YOU ARE NOT AT LEAST EIGHTEEN YEARS OF AGE YOU SHOULD NOT ACCESS OR USE THE APP.

Information We May Collect About You

We collect the following information from and about users of our App.

Account information: When you create an account on our App, you are required to provide the following information for account creation: Your name, e-mail address and a telephone number.

Customer Service: If you contact Barnabas, we or our contracted service providers may collect information to verify your identity and we may record conversations with you regarding your inquiry.

Order Processing: When you pay for your subscription, Paddle, our contracted payment processor, will collect your name and financial information such as a credit card to process the order, and their Privacy Policy and Terms of Service will apply. Barnabas does not receive access to this information.

Surveys: If you participate in a survey, we or our contracted service provider will collect your name and email, responses and certain demographic information relevant to the survey and associated research reports.

Marketing: If you opt in to receive marketing communications from Barnabas, we will collect your name and email address.

Information We Automatically Collect

Usage and Site Activity: (see VIII.1. Barnabas's Use of Cookies)

Analytics: We collect statistics associated with the interaction between your device or browser and the Services to improve the application and offering. We will not disclose this information to anyone other than as set forth herein.

We use Google Analytics to help us measure traffic and usage trends for the App and understand more about the demographics of our users. Google Analytics is a web analytics service offered by Google that tracks and reports app and website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page. You can opt-out of Google Analytics by following the instructions for the Google Analytics Opt Out Browser Add-On. You can also visit that page to learn more about Google's privacy practices.

How We Use Your Information

Barnabas may use your information for one or more of the following purposes:

  • Account creation and administration
  • Customer Service
  • Surveys, Research and Reporting
  • App Operations, Repair and Security
  • To Perform Billing and Collections
  • Marketing - To contact you about our own and third parties' products and services that may be of interest to you if you have opted in.
  • Legal Claims and Fraud Prevention: to protect the rights, property or safety of Barnabas our customers or others.
  • Government Requests: To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • Other: As may be disclosed to you when you provide such information to us.

When We Share Your Information

Barnabas is committed to the privacy of your information and only discloses relevant personal information in limited circumstances as set forth herein, when we have a lawful basis to do so or as required by applicable law; and as more fully described below. Barnabas does NOT monetize your data by sharing it with or licensing it to third parties.

Contracted Service Providers: To vetted and trusted contracted service providers that we use to support our business, products and services to you and who are bound by contractual obligations to keep personal information confidential and secure and use it only for the purposes for which we disclose it to them ("Contracted Service Providers.") Contracted Service Providers may include but are not limited to: Paddle, RevenueCat.

  • Customer Service: we may use a third party for responding to customer service inquiries.
  • Order Processing: We use a third party to process your subscription purchase. Barnabas does not have access to your financial information.
  • Surveys and Research: we use third parties to help us develop, administer and improve surveys and compile research and reporting related to survey responses and findings.
  • Fraud, Security or Technical Issues: we may disclose data to detect, prevent or otherwise address fraud, security or technical issues.

Social Media: If you click on a social network button from our App, the social network provider's use of data is governed by their own privacy policy and not Barnabas's.

Government Requests: To comply with any court order, law or legal process, including to respond to any government or regulatory request.

Legal Claims: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Barnabas, our customers or others.

Change of Business: In the event that Barnabas is involved in a merger, acquisition, bankruptcy, change of control, or any form of sale or transfer of some or all of our assets, your personal information may be transferred or disclosed in connection with such business transaction, so long as the transferee agrees to abide by the restrictions set forth herein.

How We Protect Your Information

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Access to personal data is restricted to Barnabas staff and Contracted Service Providers who require it for the performance of our services. Data is encrypted both in transit and at rest. All information you provide to us is stored in the United States on our secure servers behind firewalls.

Aggregated and Deidentified Information

We may use information which has been de-identified and/or aggregated for product development, research, reporting, analytics and other purposes, including for the purpose of analyzing, improving, or marketing Barnabas services.

Retention

Unless we receive a deletion request, we will retain your personal information for as long as your account is active, unless otherwise required by law. All retained personal information will remain subject to the terms of this Privacy Policy.

Tracking Tools, Cookies and Advertising

Barnabas's Use of Cookies

As you navigate through and interact with our App, we use automatic data collection technologies such as session and permanent cookies, web beacons and similar technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our App, including traffic data, location data, log-in and other communication data and the resources that you access and use on the App.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

We may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect in this manner does not include information that can identify you personally, and is used to help us debug and/or improve our App and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our App according to your individual interests. Speed up your searches.
  • Recognize you when you return to our App.

Third-party Use of Cookies and Other Tracking Technologies

Barnabas does not display any third-party ads on the App. However, we may work with Contracted Service Providers to deliver ads on other sites. Some content or applications on the App are supported by third-parties, including servers, content providers and application providers. These third parties may use cookies and other tracking technologies to collect information about you when you use our App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different apps, websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Social Networks: If you click on a social network button from our App, the social network provider's use of cookies is governed by their own privacy policy and not Barnabas's.

Cookie Controls: Most web browsers provide controls that let you block or delete cookies. Generally, you can go to your browser's Help section and see instructions for blocking or deleting cookies. However, certain features Barnabas uses on its App depend on cookies. If you turn off your cookie settings you can still use our App, but your ability to use some features or areas of our site may be limited.

Targeted Advertising: For more information about targeted advertising and how you can opt out from some of it, visit the NAI Consumer Opt Out page or the Digital Advertising Alliance Your Ad Choices site. You can also manage certain advertising cookies by visiting the EU-based Your Online Choices and the Digital Advertising Alliance of Canada site. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting "limit ad tracking" (iOS) or "opt-out of interest-based ads" (Android). You may also be able to opt out of some, but not all, interest-based ads served by mobile ad networks by visiting Your Ad App Choices. Please note that opting out of receiving interest-based advertising through NAI's and DAA's online resources will only opt out a user from receiving interest-based ads on that specific browser or device, but you may still receive interest-based ads on their other devices. You must opt out on each browser or device you use.

Your Rights and Choices

At Barnabas, we strive to provide you with choices regarding the personal information you provide to us. We will indicate when you have the option to provide personal information and you can decide if you want to provide that optional information.

Opt Out/Unsubscribe for Marketing: We do not sell your information to any direct marketing associations, third-party affiliates, or any other party. You can withdraw your consent/unsubscribe from these communications at any time by contacting us as set forth below or by clicking on the unsubscribe link in our emails.

Please note that you are not able to unsubscribe or opt-out of non-promotional messages such as those regarding your account, account verification, purchases, or updates to features of the App, or technical or security notices.

Accessing and Correcting Your Information: If you discover that personal information or other information pertaining to you is inaccurate, incomplete, or out-of-date, please update your account information by logging into the App and visiting your account profile page. You may also contact us as set forth below. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change or delete information if we believe the change would violate any law or legal requirement or cause the information to be incorrect or where we have a legitimate business purpose for retaining the information. We may not be able to delete information in all instances, such as information retained in technical support logs and other business records. We will not be required to delete any information which has been aggregated, de-identified or disassociated with personal identifiers such that it can no longer be used to reasonably identify a particular individual.

European Union and State Laws

European Union

For personal information subject to the European Union General Data Processing Regulations ("GDPR"), we rely on several legal bases to process the data. These legal bases include where:

  • The processing is necessary to perform our contractual obligations in our contracts with you;
  • You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes we obtain your consent for from time to time);
  • The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims;
  • The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing the Service, preventing fraud and cheating, and promoting safety and security as described below.

As a Data Subject as defined by the GDPR, you have the right to obtain confirmation as to whether or not your personal data (as defined in the GDPR) is being processed, and, if it is, to access that personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; and where possible, the period for which the personal data will be retained, or, if not possible, the criteria used to determine that period.

You also have:

  • The right to request rectification of personal data
  • The right to request erasure of personal data
  • The right to restriction of processing of personal data, or to object to such processing
  • The right to data portability, which is the ability to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us (or have us transmit that data with your permission).
  • The right to make a complaint to the relevant Supervisory Authority.

If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law and our lawful bases for processing the personal data. In some instances, our ability to grant these rights to you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested or where we have a lawful purpose for processing. Where this is the case, we will inform you of specific details in response to your request.

California

California Civil Code Section § 1798.83 ("Shine the Light" Law) permits users of our App who are California residents to opt out of Barnabas' disclosure of personal information to third parties for marketing purposes at any time. Barnabas will not disclose your personal information to third parties for marketing without giving you notice and getting your consent. Please note—this opt-out doesn't prohibit disclosures for nonmarketing purposes. You can opt out for free by contacting us as set forth below.

Barnabas does not sell your personal information and we strive to provide clear notices of our privacy practices at the time of collection.

Nevada

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us as set forth below with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the privacy policy has been updated. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the App. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our App and this Privacy Policy to check for any changes.

Questions?

If you have any questions about or would like further information concerning the Privacy Policy and/or the reasons and methods that personal information is collected, used, stored and/or deleted, please contact:

Barnabas, Inc.
help@barnabas.chat

Last Updated: March 5, 2026

© Barnabas, Inc. 2026